Connect the mailboxes that matter
Start with shared sales, service, project and role-based mailboxes. Individual business mailboxes can be included where purpose, access and company policy permit.
Solution · Company Workspace
Connect company email. Turn it into governed work.
Bring the shared and selected business mailboxes your teams already use into one DataInbox Company Workspace. AI helps interpret, prepare and complete the work from current company context. Your business rules decide what may continue, what needs review and what may leave the organisation.
- Shared and selected business mailboxes
- Sales, service and project workspaces
- AI support from approved company context
- One commercial core instead of separate department products
One trusted operating core
Email becomes the entry point, not the place where work disappears.
A message is connected to the customer, project, documents, current status, owners and permitted next actions. People and approved agents work from the same governed context instead of reconstructing it in every inbox and tool.
Resolve the business context
Relate each message to the right customer, case, project, documents and source systems before AI prepares a result.
Apply rules before action
Identity, completeness, authority, price, commitment and release conditions determine the permitted route.
Web + native macOS
Your governed Company Workspace, in the browser and as a native macOS app.
The macOS application is developed in Swift and uses the workspace templates available in DataInbox. It is installed on a Mac from a .dmg. Request access so we can confirm the right Sales or Service setup and the download route for your organisation. There is no separate iPhone or iPad app.
Web applicationNative macOS app · built in SwiftMac installation via .dmg
The public GitHub organisation does not yet have a workspace release or direct .dmg link. Sign up for access; we will confirm the download route with you.
Discuss a managed macOS rollout
Web application
Use the Company Workspace through the browser for governed work across teams and locations.
Native macOS app
The Swift app is installed with a .dmg. Sign up so we can arrange the appropriate workspace download and setup.
Official GitHub
Workspace releases will be linked through the DataInbox-AI GitHub organisation as they become public. More templates will follow.
Available workspace templates
Sales WorkspaceService WorkspaceMore templates to follow
macOS, Apple and Swift are trademarks of Apple Inc. DataInbox is not affiliated with or endorsed by Apple Inc.
One workspace, multiple departments
Build the operation around the result, not around another licence.
Sales, service and project teams can each receive the view, queue, agents and controls they need while the company keeps one shared context and governance layer.
Sales workspace
Qualify requests, prepare grounded replies and offers, follow up open decisions and keep customer commitments reviewable.
- Responses and proposals
- Quotes and service orders
- Tender and bid preparation
Service workspace
Start with the reusable Service Triage configuration and adapt sources, routing, agents, controls and handoff to your organisation.
- Case and request triage
- Grounded service answers
- Escalations and controlled actions
Project workspace
Keep correspondence, documents, decisions, responsibilities and progress together so project knowledge remains current and transferable.
- Email-to-project context
- Document and decision control
- Actions, owners and evidence
Service Workspace · reusable starting configuration
Configurable templateStart service triage from a governed template. Configure it around your organisation.
The Service Triage template brings the recurring structure together: preserve the incoming message, create the right case context, classify the request, prepare a grounded response and route the result to review or handoff. It is a versioned starting configuration, not a generic bot or a one-click activation.
Validated per organisation before activation
Configure Service Triage for my organisation- 01
Receive
Keep source, conversation and message identity.
- 02
Build context
Connect the customer, case and current service state.
- 03
Triage
Classify the request and expose uncertainty or risk.
- 04
Prepare
Draft an answer from approved knowledge and permitted data.
- 05
Review or hand off
Apply authority, escalation and release conditions.
What we configure with your organisation
- Mailboxes, channels and trusted source boundaries
- Customer and case identity, conversation memory and idempotency
- Approved knowledge, live service data and bounded search
- Request types, priority, fallback and escalation thresholds
- AI provider, language, tone and response contract
- Human authority, permitted actions, evidence and retention
The template does not grant access or activate actions.
Every implementation follows validate, compare, dry-run, explicit approval and evidence capture. Current catalog building blocks are experimental and are reviewed as part of the organisation-specific configuration.
Real Service Workspace example
Triage and the prepared answer stay in one reviewable workspace.
An actual local operator demo shows incoming service requests, a proposed answer, priority, queue and missing information. It does not demonstrate live customer email intake or a production entitlement.
Stop buying the same capability repeatedly
One Company Workspace. Configure more value on the same trusted core.
DataInbox does not price every user, rule or Inbox as a separate product. Start with the Company Workspace and configure the sales, service and project operations that belong inside it. Usage, infrastructure, implementation and service levels can scale; the operating model stays one coherent workspace.
- Unlimited users and Inboxes in the Company Workspace plans
- Unlimited deterministic rules and validations
- AI provider choice per Inbox
- Existing CRM, ERP and document systems can remain authoritative
AI-enabled, human accountable
Let AI perform the preparation. Let people control the exceptions and commitments.
Agents can classify messages, collect permitted context, draft documents, identify missing information and prepare next actions. People remain responsible wherever judgement, risk, price, legal effect or external release requires it.
- 01
Message arrives
The email enters the right governed Inbox with its source, recipient and attachments intact.
- 02
AI prepares
Approved agents interpret the request and prepare the response, document or task from bounded context.
- 03
Rules decide the route
Deterministic checks expose gaps, exceptions, approval needs and actions that are not permitted.
- 04
The organisation stays in control
A person reviews where required; the approved result and evidence remain connected to the work.
Connected does not mean unrestricted.
DataInbox connects only the mailboxes and data sources your organisation deliberately authorises. Access, purpose, retention, personal-data boundaries and outbound authority are configured per Inbox and role. Private or unrelated email does not become general AI context by default.
Start with the email flow that creates the most repeated work.
We map the mailbox, company sources, required result, business rules and human controls, then configure the first operation inside your Company Workspace.
Design your Company Workspace