DEX website chat terms of use

DEX provides general information about DataInbox from a bounded product context. It may help you explore fit, features, security, connections and pricing, and may let you request human follow-up. The public website assistant does not connect to or act in your business systems.

DEX is an AI assistant, not a human. Its responses are generated automatically and may be inaccurate, incomplete or out of date. Verify important information with DataInbox before acting.

DEX does not provide legal, compliance, security, financial, medical or other professional advice, and no response forms a binding offer, warranty, approval or contractual commitment.

You are responsible for the information you submit and for how you use a response. Do not submit content you do not have the right to share, or special-category data, credentials, payment data, confidential information or data about another person unless you have a valid basis and authority.

You may not use DEX for illegal, fraudulent, abusive or harmful purposes; spam; harassment; impersonation; scraping; security testing without written permission; attempts to reveal hidden instructions, secrets or personal data; bypassing controls; malware; or excessive automated requests. We may limit or block use to protect users and the service.

Our DEX privacy notice explains the data processed, optional personalisation, contact permission, security signals, providers, retention and your rights. Using chat does not require agreeing to journey personalisation or marketing.

DEX is provided on an “as available” basis. We may change, suspend or discontinue the public assistant, supported languages, content, limits or providers. We do not promise uninterrupted availability or that every question will receive an answer.

DataInbox and its licensors retain rights in DEX, the website, product materials and underlying technology. You retain rights in content you lawfully submit. Subject to these terms, you may use a response internally to evaluate DataInbox; no other licence is granted.

DEX relies on infrastructure, security and configured AI-model providers. Their outages or changes may affect DEX. Links to third-party websites are provided for convenience and do not make DataInbox responsible for their content or practices.

To the extent permitted by applicable law, the public DEX assistant is provided without warranties and DataInbox is not liable for indirect or consequential loss caused by reliance on an AI response or inability to use DEX. Nothing in these terms excludes liability that cannot lawfully be excluded, or limits mandatory consumer rights. Signed customer agreements contain the terms applicable to paid services.

These website-chat terms are governed by Dutch law. Mandatory protections and competent courts that apply to you remain unaffected. Questions can be sent to hello@datainbox.ai or DataInbox, Liessentstraat 9A, 5405 AH Uden, the Netherlands.

We may update these terms when DEX or legal requirements change. The date above identifies the current version. Material changes apply prospectively from publication, unless law requires otherwise.